QUALITY MANAGEMENT SERVICES

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Ensuring maintenance of Quality in provision of healthcare services is an extremely important pillar for the success of a Hospital / Healthcare Project. Accreditation by standard global benchmarking agencies like NABH & JCI provide trust, standardization and continuity of care within an established spectrum and backed by global norms and practices. 

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UniHealth provides assistance to review ongoing practices and make amendments in line with the requirements of NABH (National Accreditation Board for Hospitals & Healthcare Providers) and JCI (Joint Commission International) as well as hand-hold in the process of applying for the said accreditations.

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Quality Accreditation Consultancy Services provided by UniHealth include:

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• Gap Assessment & Analysis [for NABL, NABH, JCI]

  • Infrastructural​

  • Human Resources

  • Documentation & Record-Keeping

  • Biomedical Equipment Processes

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• Comprehensive & detailed survey of existing systems followed by multiple awareness and training programs for the sensitization of the Team

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• Identification of key objectives and preparation of working plans

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• Assistance with formulation of Committees and Teams to provide guidance on the development of Quality Assurance Programs

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• Development of Documents - SOPs, Manuals, Instruction Booklets, Educational & Informative Brochures, Infection Control Guidelines

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• Conduct Training Programs for the Internal Audit Teams and for the Implementation Teams

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• Development & execution of a comprehensive Facility Assessment Program

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• Assistance with the preparation and submission of the accreditation application(s)

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• Pre-certification, Corrective Actions and preparation of Final Audits

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UniHealth also provides Performance Audit Services to evaluate the existing status of a healthcare services provider in terms of its infrastructure, standard operating protocols, financial functioning, productivity, human resource and IT infrastructure among others followed by an analytical reporting and development of a corrective action plan.